Terms and Conditions for Cosmic Sound Bowls®

Welcome to Cosmic Sound Bowls®. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before proceeding.


1. General Information
These terms govern the purchase of products from our online store. By placing an order, you accept these terms and enter into a binding contract with us.


2. Contract Conclusion
Once you place an order, you will receive a confirmation email. This email constitutes the acceptance of your order and the creation of a binding contract.

3. Payment Methods
We offer the following payment methods for your convenience:

  • Shopify Payments: You can securely pay using major credit cards (Visa, Mastercard, American Express) as well as Apple Pay, Google Pay, and Shop Pay through Shopify Payments.
  • Klarna: For customers in supported regions, we offer Klarna's "Buy Now, Pay Later" option. Klarna allows you to split the payment into installments or defer it to a later date.

All payment transactions are processed securely via our third-party providers. We do not store your payment details on our servers. Once your payment is processed, you will receive a confirmation email. The funds will be transferred directly to our bank account through our payment providers.

4. Prices and Taxes
All prices on our website are inclusive of VAT and customs duties where applicable. Shipping fees are calculated at checkout and vary depending on the product and destination.


5. Shipping and Delivery
We ship worldwide. If an item is unavailable at our Zwickau location, we may ship it directly from China. Shipping costs are as follows:

  • Crystal Singing Bowls: Free shipping worldwide (0,00 Euro)
  • Frosted Singing Bowls:
  • Germany: 9,90 Euro
  • Worldwide: 35,00 Euro


6. Data Retention
Your personal data will be retained for the duration necessary to fulfill legal and contractual obligations. This may include up to 7 years for tax and accounting purposes. For more information on how your data is used and stored, please refer to our Privacy Policy.


7. Returns and Refunds
We do not accept returns for change of mind. However, if the product is damaged or defective, please contact us within 14 days of receiving the product for a replacement or refund.


8. Liability
We are not liable for indirect, incidental, or consequential damages that may arise from the use of our products.


9. Governing Law
These terms and conditions are governed by the laws of Germany. Disputes arising from this contract will be subject to the jurisdiction of the courts in Zwickau, Germany.


10. Data Protection
We are committed to protecting your personal data in accordance with our Privacy Policy.